Guest Services Representative
1 week ago
We are seeking a highly skilled and enthusiastic Guest Services professional to join our dynamic team at Catch-a-Fire Pizza. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable experience.
Responsibilities:- Provide exceptional customer service and ensure that every guest feels welcome and valued.
- Manage the front-of-house operations, including seating, serving, and taking orders.
- Work collaboratively with the kitchen team to ensure seamless service and high-quality food delivery.
- Maintain a clean and organized workspace, adhering to health and safety standards.
- Develop and maintain a thorough knowledge of our menu, including food and beverage options, features, and special dietary needs.
- Utilize technology, including POS systems and digital registers, to efficiently manage transactions and maintain accuracy.
- Participate in ongoing training and development to enhance skills and knowledge.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and maintain a positive attitude under pressure.
- Dependable attendance and punctuality.
- Ability to work effectively with a diverse team and maintain a professional demeanor at all times.
- Basic math skills and accuracy with handling cash and credit transactions.
- Competitive hourly rate.
- Health, dental, and vision insurance.
- 401(k) plan with company match.
- Paid time off.
- Staff meal discount and additional discounts.
- Ongoing career development and opportunities for advancement.
Catch-a-Fire Pizza is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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