Guest Services Representative

1 week ago


Lebanon, Pennsylvania, United States Catch-a-Fire Pizza Full time
Job Title: Guest Services

We are seeking a highly skilled and enthusiastic Guest Services professional to join our dynamic team at Catch-a-Fire Pizza. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable experience.

Responsibilities:
  • Provide exceptional customer service and ensure that every guest feels welcome and valued.
  • Manage the front-of-house operations, including seating, serving, and taking orders.
  • Work collaboratively with the kitchen team to ensure seamless service and high-quality food delivery.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Develop and maintain a thorough knowledge of our menu, including food and beverage options, features, and special dietary needs.
  • Utilize technology, including POS systems and digital registers, to efficiently manage transactions and maintain accuracy.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and maintain a positive attitude under pressure.
  • Dependable attendance and punctuality.
  • Ability to work effectively with a diverse team and maintain a professional demeanor at all times.
  • Basic math skills and accuracy with handling cash and credit transactions.
Benefits:
  • Competitive hourly rate.
  • Health, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off.
  • Staff meal discount and additional discounts.
  • Ongoing career development and opportunities for advancement.

Catch-a-Fire Pizza is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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