Client Support Associate

1 week ago


Edina, Minnesota, United States Incentive Services Full time
Job Overview

Incentive Services is a progressive and innovative organization dedicated to corporate incentive and recognition solutions. Our objective is to foster mutually beneficial partnerships with businesses nationwide, assisting them in achieving their strategic goals. We are currently looking for a Client Support Associate who will play a crucial role in enhancing customer satisfaction by delivering product and service insights and addressing technical challenges.


Key Responsibilities:

  • Ensure a positive experience for our clients
  • Address customer inquiries and resolve complaints
  • Provide detailed information regarding our products and services
  • Diagnose and rectify product-related issues
  • Maintain accurate records of customer interactions
  • Continuously update and enhance knowledge of our evolving offerings

Required Qualifications:

  • Experience in customer service, sales, or related fields
  • Strong ability to establish rapport with clients
  • Proficient in prioritizing tasks and managing multiple responsibilities
  • Exhibit a positive and professional attitude
  • Exceptional written and verbal communication skills
  • Familiarity with Microsoft Office applications


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