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Business Process Manager
2 months ago
Sulzer USA Inc. is seeking a highly skilled Business Process Manager to join our Services_AME team. As a key member of our operations team, you will be responsible for driving process improvements and ensuring the efficient execution of business activities.
Key Responsibilities- Process Management: Directly or through delegation, manage business process activities, including RFQ and tendering processing, procurement processes, order entry processing, order planning, order coordination/project management, and customer communication.
- Team Leadership: Manage direct reports and provide guidance on key activity due dates and work prioritization.
- Continuous Improvement: Actively participate in standardization and continuous improvement processes to enhance business efficiency.
- Collaboration: Support and cooperate with company-wide LEAN and QESH Management System, adhering to safety, health, and environmental policies and procedures.
- Other Responsibilities: Perform other duties as assigned by the Operations Manager and General Manager, and maintain all company initiatives.
- Qualifications: Qualification in Engineering, Science, or Business discipline, or approved combination of experience and education.
- Experience: Minimum of five years of experience in a closely related position, preferably in a manufacturing, sales, or customer service environment.
- Skills: Strong commercial awareness, experience in negotiation, staff management, knowledge of pump or other manufacturing and project management, and proficiency in Microsoft Windows, Excel, Word, and SAP.
- Benefits: Comprehensive benefits program, including medical, dental, vision, life, and short-term and long-term disability insurance.
- Wellness Program: Motivating wellness program to support employees' physical and mental well-being.
- Employee Assistance Program: Confidential support for employees dealing with personal or professional challenges.
- Service Awards: Recognition and rewards for employees' years of service.
- Paid Time Off: Generous paid time off and 12 company-paid holidays.
