Color Technical Services Manager

4 weeks ago

Princeton, New Jersey, United States dsm-firmenich Full time
Color Technical Services Manager - Innovation Opportunities

Company Overview:

At dsm-firmenich, we strive to be a force for good. As a company, we prioritize quality, safety, and well-being, creating a culture where every employee feels valued and respected. Our commitment to diversity, equity, and inclusion is woven into our daily work, driving business value and fostering an environment where everyone can thrive.

Job Description:

As the Color Technical Services Manager, you will be responsible for managing the technical service of our business, ensuring that we achieve our Customer Service Level objectives as outlined in our Sales and Account Plans. This role involves investigating and determining the technical needs of customers, developing technical service plans, and providing service to customers in a way that enables them to apply our products safely.

Key Responsibilities:

* Develop and implement technical service plans for customers, ensuring that our products are used safely and effectively.
* Provide technical support to customers, responding to their needs and addressing any concerns they may have.
* Collaborate with cross-functional teams to develop and deploy training programs for customers, including regulatory, commercial, and application training.
* Analyze market intelligence and competitor activity, providing insights that inform our business decisions.
* Connect with the Taste and Health organization to develop joint concepts using colors, driving innovation and growth.

Benefits:

* A competitive salary of $120,000 - $150,000 per year, based on experience and qualifications.
* A comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and generous paid time off.
* Opportunities for professional growth and development, including training and education programs.
* A dynamic and inclusive work environment, where every employee feels valued and respected.
* A commitment to diversity, equity, and inclusion, driving business value and fostering an environment where everyone can thrive.

Required Skills and Qualifications:

* A Master's Degree or equivalent experience in science or technology for food and beverages.
* Project Management experience, with a proven track record of delivering results and meeting objectives.
* Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
* Experience in the color houses or similar industries, with a strong understanding of color technology and application.

We Bring:

* A culture that prioritizes quality, safety, and well-being.
* A space to grow, with opportunities for professional development and education.
* A flexible work environment that empowers people to take ownership of their work and drive results.
* Barrier-free communities within our organization, where every employee feels valued and respected.
* A firm belief that working together with our customers is the key to achieving great things.
* An eagerness to learn from each other and bring progress to life.

You Bring:

* Experience in the color houses or similar industries.
* A Master's Degree or equivalent experience in science or technology for food and beverages.
* Project Management experience.
* Excellent communication and interpersonal skills.

We are committed to providing reasonable support for disabled applicants in our recruiting process. If you need assistance, please let us know. We aim to build a workplace where opportunity is truly equal, so everyone can thrive.

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