Dental Office Coordinator

2 days ago


Newport News, Virginia, United States Dental Care At Oyster Point Full time
About the Role

We are seeking a highly organized and detail-oriented Business Assistant to join our team at Dental Care at Oyster Point. As a Business Assistant, you will play a critical role in supporting our front office operations and ensuring seamless patient care.

Key Responsibilities
  • Provide exceptional patient service by greeting and welcoming patients, creating a positive first impression of our team.
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
  • Utilize Dentrix software for patient scheduling and records, ensuring accurate and up-to-date information.
  • Schedule and confirm appointments for multiple providers in the office, ensuring efficient use of time and resources.
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
  • Post insurance and patient payments and process accounts receivables, maintaining accurate financial records.
  • Review treatment plan fees and payment options with patients, providing clear and concise information.
  • Partner with providers and team members to implement Heartland Dental systems, optimizing office potential and improving patient care.
What You'll Gain
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
  • Front-loaded education and training, providing opportunities to develop your skills and advance your career.
  • Access to on-demand Daily Pay, allowing for flexible financial management.
Qualifications
  • Experience working in a fast-paced, customer-centric environment.
  • 1+ years of experience in a dental or medical setting.
  • Excellent communication and organizational skills, with the ability to maintain confidentiality and handle sensitive information.


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