Customer Service Director

2 weeks ago


Lockport, New York, United States Vaco Full time
Job Summary

We are seeking a highly skilled Customer Service Manager to join our team at Vaco. As a key member of our organization, you will be responsible for managing client relationships, providing exceptional customer service, and driving business growth.

Key Responsibilities
  • Manage day-to-day client accounts to ensure high levels of satisfaction and retention.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Develop and implement strategies to improve customer engagement and loyalty.
  • Collaborate with internal teams to ensure seamless service delivery and meet business objectives.
Requirements
  • Property & Casualty License
  • Strong computer and technical skills
  • Detail-oriented with the ability to prioritize tasks
  • A positive team player with excellent communication skills
What We Offer
  • Paid Time Off
  • Paid Holidays
  • Weekends Off
  • Health Insurance
  • Dental & Vision Insurance
  • Life & Disability Insurance
  • Retirement Plan

Vaco is an Equal Opportunity Employer and is committed to creating a diverse and inclusive workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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