Customer Service Representative

6 days ago


San Jose, California, United States Preeti Sehgal - State Farm Agent Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as an Account Associate. As a key member of our State Farm Agent team, you will be responsible for establishing and maintaining customer relationships, providing exceptional customer service, and promoting our insurance products.

Key Responsibilities
  • Customer Relationship Management: Establish and maintain strong relationships with customers, responding to their inquiries and providing personalized service.
  • Insurance Sales and Service: Educate customers about our insurance options, provide quotes, and assist with policy changes, transfers, and claims submissions.
  • Communication and Marketing: Utilize effective communication skills to meet customer needs, promote our business, and achieve mutually agreed-upon marketing goals.
Requirements
  • Customer Service Focus: Dedicated to providing exceptional customer service and ensuring customer satisfaction.
  • Sales Experience: Previous sales experience, preferably in outside sales, inside sales, retail sales, or telemarketing.
  • Licensing: Ability to obtain a Property and Casualty License and a Life/Health License.
  • Marketing Skills: Interested in marketing products and services based on customer needs.
Benefits
  • Competitive Salary: Salary plus commission/bonus structure.
  • Paid Time Off: Vacation and personal/sick days.
  • Health Benefits: Comprehensive health insurance plan.
  • Profit Sharing: Opportunity to participate in profit-sharing program.
  • Career Advancement: Growth potential and opportunities for advancement within our office.


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