Customer Service Representative
6 days ago
As a Customer Service Representative at Public Storage, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to ensure that our customers have a positive experience with our storage facilities.
Key Responsibilities:- Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
- Storage Unit Inspections: Conduct daily inspections of storage units to ensure they are clean, secure, and ready for rental.
- Cash Handling: Manage cash drawers, make bank deposits, and maintain accurate records of transactions.
- Communication: Communicate effectively with customers, colleagues, and management to ensure seamless operations.
- Problem-Solving: Identify and resolve customer complaints in a professional and courteous manner.
- Customer Service Experience: Previous experience in a customer-facing role, preferably in a sales or retail environment.
- Communication Skills: Excellent verbal and written communication skills, with the ability to interact with customers and colleagues in a professional manner.
- Problem-Solving Skills: Ability to think critically and resolve customer complaints in a timely and effective manner.
- Physical Demands: Ability to lift up to 35 pounds, walk in and around facilities, and spend up to 50% of time in outdoor environments.
- Competitive Pay: Earn a competitive hourly rate with opportunities for bonuses and incentives.
- Benefits Package: Eligible for full-time benefits, including medical, dental, vision, 401(k), and paid time off.
- Professional Development: Opportunities for career growth and professional development in a dynamic and supportive environment.
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1 day ago
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