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Customer Service Representative

2 months ago


San Jose, California, United States Bay Stone Depot Full time
Join Our Team at Bay Stone Depot

We are in search of a committed and customer-focused Customer Service Representative to become a vital part of our organization. In this role, you will be instrumental in assisting clients with their kitchen and bath renovation projects. Your duties will encompass managing orders, arranging product displays, and delivering outstanding customer support. The perfect candidate will possess experience in interior design, customer relations, and will be adept at utilizing Quickbooks.

  • Attractive compensation
  • Pathways for professional advancement
  • A lively and engaging workplace
  • Ongoing training opportunities
  • Employee discounts available

Position Overview:

We are looking for a personable and service-driven Customer Service Representative to join our team. Key responsibilities include aiding customers with their renovation needs, processing sales transactions, and ensuring the store remains visually appealing.

Key Responsibilities:

  • Deliver exceptional customer service.
  • Process sales transactions through Quickbooks.
  • Manage cash, credit card, and check payments.
  • Oversee store upkeep.
  • Engage in product promotions to enhance sales.
  • Acquire product knowledge to better assist customers.

Required Qualifications:

  • High School Diploma or equivalent.
  • Excellent communication and sales abilities.
  • Capability to collaborate effectively within a team.
  • Proficiency in Quickbooks.
  • Experience with hard surfaces is a plus.