Customer Service Representative and Office Assistant

1 month ago


Sonoma, California, United States Sonoma Garbage Collectors Full time
Job Summary

Sonoma Garbage Collectors is seeking a Customer Service Representative to interact directly with customers through various forms of communication. The ideal candidate will possess excellent customer service skills and be able to convey proper protocols, conduct billing inquiries, and perform clerical tasks while maintaining office cleanliness and standards.

Key Responsibilities
  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Perform various clerical tasks, including filing documents, scanning documents, and scheduling maintenance
  • Maintain office organization and cleanliness
  • Assist the Operations Manager and other employees as needed
  • Complete occasional supply runs
Requirements
  • High-school diploma or equivalent
  • Excellent customer service skills
  • Ability to sit and stand for extended periods
  • Ability to perform tasks such as pulling, pushing, bending, and lifting
  • Driver's license
Preferred Qualifications
  • Previous relevant industry experience
  • Established computer skills
Employment Type

Part-Time, non-exempt

Work Hours

15-20 hours, weekdays only

Pay

$18-$24/hour

Equal Opportunity Statement

Sonoma Garbage Collectors is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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