Customer Service Representative

1 month ago


Sonoma, California, United States Friedmans Home Improvement Full time
Job Summary

Friedman's Home Improvement is seeking a highly motivated and customer-focused individual to join our Front End team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide excellent customer service by greeting customers, responding to their needs, and resolving any issues in a professional and courteous manner.
  • Operate a cash register accurately and efficiently, handling cash, credit card transactions, and other forms of payment.
  • Maintain a clean and organized store environment, including the front end area, by restocking supplies, sweeping, and mopping the floor.
  • Assist customers with returns, exchanges, and other transactions as needed.
  • Work collaboratively with other team members to achieve sales and customer service goals.
Requirements
  • High school diploma or equivalent required.
  • Basic computer knowledge and ability to learn point-of-sale software.
  • Ability to stand for long periods, lift up to 50 pounds, and work in a fast-paced environment.
What We Offer
  • Competitive hourly rate.
  • Medical, dental, and vision benefits.
  • Employee discount on all merchandise.
  • Store bonus eligibility.
  • Tuition reimbursement.
  • 401(k) match.

Friedman's Home Improvement is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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