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Business Operations Specialist
1 month ago
We are seeking a highly skilled Business Operations Specialist to join our team at KellyMitchell Group. This role is responsible for providing exceptional support to our sales team, ensuring seamless execution of sales transactions, and maintaining compliance with company policies and SOX regulations.
Key Responsibilities:
- Collaborate with Sales, Revenue Recognition, and Legal teams to execute deals and provide guidance on contract negotiations and customer satisfaction issues.
- Create and modify quotes as required, ensuring accuracy and compliance with company policies.
- Train and develop Sales team members, focusing on cross-training and knowledge sharing.
- Contribute to process improvements and innovations, enhancing existing systems and procedures.
- Review and validate contract and order forms for completeness and accuracy.
- Assist with onboarding new team members and resolve customer billing investigations and disputes.
Requirements:
- Bachelor's degree or equivalent combination of education and experience.
- Minimum 1+ year of experience in customer order management, sales operations, or sales/customer support.
- Contract structuring and Commission Calculation experience.
- Excellent communication and problem-solving skills.
Benefits:
- Medical, Dental, and Vision Insurance Plans.
- 401K offered.