Front Desk Associate
2 days ago
Avantic Lodging Enterprises is seeking a highly skilled and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.
Key Responsibilities:
- Register guests and process room reservations
- Provide accurate and timely information to guests regarding hotel services and facilities
- Handle guest inquiries and resolve issues in a professional and courteous manner
- Work effectively in a fast-paced environment and maintain a high level of productivity
- Collaborate with other departments to ensure seamless guest experience
Requirements:
- High school diploma or equivalent required
- Previous experience in a customer-facing role preferred
- Excellent communication and interpersonal skills
- Ability to work in a team environment and adapt to changing situations
- Basic arithmetic skills and ability to handle cash and credit transactions
Working Conditions:
The Front Desk Associate will work in a fast-paced environment with frequent interactions with guests and colleagues. The ideal candidate will be able to maintain a high level of energy and productivity while providing exceptional guest service.
Physical Requirements:
- Standing for long periods of time
- Walking and moving around the hotel
- Using a computer and phone to process transactions and communicate with guests
- Ability to lift up to 10 pounds
What We Offer:
Avantic Lodging Enterprises offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
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