Front Desk Associate

2 days ago


Cheyenne, Wyoming, United States Avantic Lodging Enterprises Full time
Job Summary

Avantic Lodging Enterprises is seeking a highly skilled and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.

Key Responsibilities:

  • Register guests and process room reservations
  • Provide accurate and timely information to guests regarding hotel services and facilities
  • Handle guest inquiries and resolve issues in a professional and courteous manner
  • Work effectively in a fast-paced environment and maintain a high level of productivity
  • Collaborate with other departments to ensure seamless guest experience

Requirements:

  • High school diploma or equivalent required
  • Previous experience in a customer-facing role preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing situations
  • Basic arithmetic skills and ability to handle cash and credit transactions

Working Conditions:

The Front Desk Associate will work in a fast-paced environment with frequent interactions with guests and colleagues. The ideal candidate will be able to maintain a high level of energy and productivity while providing exceptional guest service.

Physical Requirements:

  • Standing for long periods of time
  • Walking and moving around the hotel
  • Using a computer and phone to process transactions and communicate with guests
  • Ability to lift up to 10 pounds

What We Offer:

Avantic Lodging Enterprises offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.


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