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Client Support Specialist

2 months ago

Wichita, Kansas, United States Spirit AeroSystems Full time

Client Engagement:
Serve as the main point of contact between Spirit AeroSystems and its valued customers, managing inquiries related to products, tracking missing shipments, and providing clarity on customer orders for the logistics team.

Order Processing:
Oversee the management of customer orders, ensuring accuracy and timeliness in processing requests, while maintaining a high level of customer satisfaction through effective communication and problem-solving skills.

Issue Resolution:
Proactively address and resolve customer concerns, working collaboratively with internal departments to ensure seamless service delivery and uphold the company's commitment to excellence.