Customer Service Representative

4 weeks ago


Brockton, Massachusetts, United States CJ's Exhaust Maintenance Full time

CJ\u2019s Exhaust Maintenance is seeking a skilled Customer Service Representative to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales through engagement and suggestive selling, and maintaining a welcoming store environment.

Key Responsibilities:
  • Serves customers by helping them select products and providing outstanding customer service.
  • Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
  • Greets and receives customers in a welcoming manner and responds to their questions.
  • Documents sales by creating or updating customer profile records.
  • Alerts management of potential security issues.

Requirements:

  • High school diploma or GED
  • 0-1 years of sales experience desired

Skills and Qualifications:

  • Listening
  • Excellent customer service
  • Meeting sales goals
  • Selling to customer needs
  • Product knowledge
  • People skills
  • Energy level
  • Dependability
  • General math skills
  • Verbal communication
  • Job knowledge


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