Customer Service Lead

4 weeks ago


Brockton, Massachusetts, United States Circle K Full time
Lead Customer Service Representative

Circle K is seeking a highly skilled and experienced Lead Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example.

Key Responsibilities:
  • Provide prompt and courteous customer service to ensure customer satisfaction
  • Resolve customer issues in a timely and professional manner
  • Provide training and guidance to new customer service representatives
  • Perform shift supervision and ensure a smooth operation of the store
  • Complete all store merchandise build-to's and ensure accurate inventory levels
  • Receive and verify vendor deliveries

Circle K is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.


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