Law Firm Referral Coordinator

5 days ago


Los Angeles, California, United States De Novo Review Inc Full time

De Novo Review Inc, a leading plaintiff's side Employment Law Firm, is seeking a highly skilled Referral Coordinator to join our team. This is a full-time, onsite position at our Los Angeles, CA office.

Key Responsibilities:
  • Coordinate the referral of cases to other law firms, ensuring seamless communication and timely follow-ups.
  • Develop and maintain strong relationships with referral partners, fostering a collaborative environment.
  • Monitor and track referral and lead sources, ensuring accurate documentation and timely payment schedules.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a professional and timely manner.
  • Collaborate with the team to identify opportunities for business growth and development.
Requirements:
  • Bachelor's degree in business administration, communications, or a related field from an accredited university.
  • Proven experience working in a customer-centric environment, with a strong focus on relationship-building and communication.
  • Excellent verbal and written communication skills, with the ability to effectively interact with clients, referral partners, and internal stakeholders.
  • Strong attention to detail, with the ability to maintain accurate records and documentation.
  • Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a dynamic work environment.
  • High level of professionalism, with a strong commitment to client service and maintaining client confidentiality.


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