Mortgage Contact Officer

3 weeks ago


Plano, Texas, United States American Neighborhood Mortgage Acceptance Company LLC Full time
{"title": "Mortgage Contact Officer", "description": "At American Neighborhood Mortgage Acceptance Company LLC, we are seeking a highly motivated and customer-focused Mortgage Contact Officer to join our team. As a Mortgage Contact Officer, you will be responsible for contacting prospective borrowers, delivering leads to licensed loan officers, and working with our lead management system to monitor and assign lists of prospects. You will also be required to complete a 20-hour NMLS course and pass the NMLS exam. If you are a high-energy individual with excellent communication skills and a positive mindset, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Contact prospective borrowers via phone and dialer
* Direct transfer leads to licensed loan officers
* Setup call back times with prospects
* Utilize telephony system to leave voicemails and text messages
* Work with lead management system to monitor and assign lists of prospects
* Utilize lead management system to follow up with prospective borrowers
* Use provided scripts to enhance initial pitch to borrower
* Overcome borrower initial objections and answer questions
* Know and understand prequalification questions
* Work with manager to listen to recorded calls for call coaching opportunities
* Completion of MLO Training Program

**Qualifications:**

* MCO within the Next Gen Program receives base hourly plus overtime
* MCO transition into Loan Officer role will make this base hourly, plus overtime, along with bonus for submissions and funded loans within the first 90 Days
* Once a Mortgage Loan Originator, MLO will be eligible for base hourly/plus overtime and MLO Bonus Plan. This plan provides for 6-Figure earning potential

**Work Environment/Physical Demands:**

* Will have to spend long hours sitting and using office equipment and computers, which can cause muscle and eye strain

**Equal Opportunity Employer:**

* American Neighborhood Mortgage Acceptance Company LLC is an Equal Opportunity Employer

", "lang_code": "en-US"}

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