Resident Service Coordinator

2 days ago


Boston, Massachusetts, United States UDR Inc Full time
Job Title: Resident Service Specialist

At UDR Inc., we are seeking a highly skilled Resident Service Specialist to join our team at Garrison Square. This role is responsible for ensuring exceptional first impressions and a seamless move-in experience for our residents.

Key Responsibilities:
  • Coordinate responses to resident service issues and track move-in satisfaction.
  • Maintain company customer service standards within the community.
  • Complete various administrative functions associated with residents' needs, move-in coordination, and Onesite responsibilities.
  • Provide coordination to ensure high-quality resident customer service.
Requirements:
  • High school diploma or equivalent required.
  • Associate degree in business administration or equivalent preferred.
  • Minimum of two years of office experience required.
  • Minimum of two years' experience in residential properties, rental operations, hotel, or related business operations preferred.
  • Valid driver's license required.
Working Conditions:

This role requires prolonged sitting, some bending, stooping, and stretching. Occasional lifting of files or paper weighing up to 30 pounds. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports.

What We Offer:

UDR Inc. offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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