Social Services Coordinator

7 days ago

Boston, Massachusetts, United States Roxbury Tenants of Harvard Full time
About the Role

We are seeking a highly skilled and compassionate Social Worker to join our Resident Services team at Roxbury Tenants of Harvard (RTH). As a key member of our team, you will play a vital role in empowering residents to live independently and self-sufficiently while maintaining their dignity and autonomy.

Key Responsibilities
  • Welcome new residents and provide them with information about available community resources, programs, and services.
  • Identify residents' needs for assistance and connect them with appropriate services as requested.
  • Develop linkages with community service organizations and programs to support residents' well-being.
  • Stay current on available community resources, federal, state, and local programs, and fulfill required education and training requirements.
  • Advocate for residents and act as a liaison between residents, management, and the community.
  • Encourage residents' self-advocacy and empowerment in meeting their needs.
  • Work with management to help preserve resident tenancy.
  • Follow mandated reporting requirements according to adult and child protective state statutes.
  • Maintain appropriate resident files with proper documentation to ensure privacy and confidentiality.
  • Follow up appropriately with residents.
  • Evaluate the outcomes of the RSC program annually.
  • Fulfill timely reporting requirements for state and federal agencies.
  • Maintain and update documentation in the American Association of Service Coordinators (AASC) database.
  • Remain flexible and complete additional duties as assigned.
Requirements
  • MSW or LCSW required; LICSW preferred.
  • Must be a bilingual Spanish speaker.
  • Excellent oral and written communication, organization, and time management skills.
  • Experience working in an urban, community setting, preferably in housing.
  • Experience working with families of diverse ages, races, and abilities.
  • Strong leadership and community-building skills.
  • Understanding of resources in the Boston area and experience navigating regional non-profit and government agencies.
  • Knowledgeable about services for people with disabilities, housing, drug or alcohol abuse, domestic violence, or mental health issues.
  • Some supervisory experience.
  • Ability to work in a fast-paced environment.
  • Possess organizational, time management, and problem-solving skills.
  • Knowledge of relevant state, federal, and local resources and agencies.
About RTH

Roxbury Tenants of Harvard (RTH) is a community-based organization dedicated to advancing health equity, improving outcomes, and promoting the well-being of our residents, staff, and volunteers. We are committed to developing, preserving, and maintaining safe and affordable housing for low and moderate-income people of diverse backgrounds in the RTH/Mission Hill neighborhood.

We are an Equal Opportunity Employer and do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

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