Resident Services Coordinator

1 week ago


Boston, Massachusetts, United States 2LIFE COMMUNITIES Full time
Job Summary

We are seeking a highly skilled and compassionate Resident Services Coordinator to join our team at 2Life Communities. As a key member of our staff, you will play a vital role in providing exceptional support to our residents and their families.

Key Responsibilities
  • Conduct thorough assessments of residents' social, emotional, and physical needs, and develop personalized plans to address these needs.
  • Advocate on behalf of residents to ensure they receive timely and cost-effective access to social services and resources.
  • Collaborate with healthcare providers and other stakeholders to coordinate care and ensure a smooth transition for residents.
  • Educate and support residents and their families on available services and resources, both within 2Life Communities and in the broader community.
  • Pursue additional services and resources through private, local, state, and federal sources to enhance the quality of life for our residents.
  • Document and maintain confidential files of all significant contacts with residents, social service providers, medical providers, families, and for HUD reporting.
Requirements
  • Masters or BA Degree in Social Work, Gerontology, or a related field.
  • Resident Services Coordinator Certification or willingness to attain this within the first year of employment.
  • Experience working with older adults and their families.
  • General computer literacy with Microsoft Office products and database software.
  • Bilingual in Russian (desired but not required).
About 2Life Communities

2Life Communities is a mission-driven organization dedicated to providing superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are committed to evolving our support services to meet the diverse needs of our residents as they age.

We own and operate over 1,300 units of affordable rental housing across six campuses in metropolitan Boston, with additional projects in development. Our team is passionate about creating a dynamic and supportive environment that allows our residents to live a full life of connection and purpose.

What We Offer
  • A competitive salary and benefits package, including a 27% bonus on top of base pay for individuals, and over 30% for employee +1 and families.
  • A comprehensive rewards program, including robust medical and dental plans, vision, employer-paid life and AD&D insurance, 401(k) plan, paid vacation, paid holidays, and more.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about supporting older adults and their families, and are committed to delivering exceptional service, we encourage you to apply.



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