Insurance Customer Service Representative

6 days ago


Louisville, Kentucky, United States Big I Kentucky Corporate Full time
Job Summary

We are seeking a highly skilled and customer-focused Insurance Customer Service Representative to join our team at Big I Kentucky Corporate. As an Insurance Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving their issues in a timely and professional manner.

Key Responsibilities
  • Provide excellent customer service to clients via phone, email, and in-person
  • Answer client inquiries and resolve issues in a timely and professional manner
  • Process client requests and transactions accurately and efficiently
  • Collaborate with internal teams to resolve complex client issues
  • Stay up-to-date on industry developments and product knowledge to provide informed solutions to clients
Requirements
  • High school diploma or equivalent required; degree in a related field preferred
  • 2+ years of customer service experience in the insurance industry
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in Microsoft Office and insurance industry software
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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