Licensed Insurance Customer Service Representative

5 days ago


Louisville, Kentucky, United States Rocci Insurance Agency Inc Full time

Rocci Insurance Agency Inc is seeking a highly skilled and customer-focused individual to fill the role of a Full-Time Licensed Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, addressing their insurance-related questions, concerns, and requests.

This is an excellent opportunity for someone who is passionate about delivering top-notch customer service and has a strong understanding of insurance products. You will be working closely with our clients to understand their needs and provide personalized solutions to meet their requirements.

We are looking for someone who is knowledgeable about insurance policies, has excellent communication skills, and is able to work in a fast-paced environment. If you have a strong desire to help others and are looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities:

  • Client Service and quality control of assigned personal lines clients:
  • Policy Reviews
  • Changes, Claim Reporting
  • Quoting
  • Policy Rewrites,
  • Account Rounding and new business.

Requirements:

  • Valid Ohio Property and Casualty License.
  • Having a Life & Health Insurance License is a bonus
  • Compliant with Ohio Continued Education Requirements
  • Strong Knowledge of auto, homeowners, inland marine and recreational policies.
  • Excellent communication Skills
  • Strong computer and typing skills
  • High level of experience with Agency Management System (Applied Systems or AMS)


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