Benefits Administrator

3 days ago


Tampa, Florida, United States Pyramid Consulting, Inc Full time
Benefits Specialist Job Description

We are seeking a highly skilled Benefits Specialist to join our team at Pyramid Consulting, Inc. This is a contract opportunity with long-term potential and is located in Tampa, FL.

Key Responsibilities:
  • Collaborate with Total Reward Analysts to understand process and compliance.
  • Act as the primary point of contact for Tier 1 inquiries.
  • Provide exceptional customer service and respond to Tier 2 ticket/cases.
  • Partner with internal departments to ensure accurate benefit data/deductions.
  • Respond to vendor and carrier inquiries.
  • Monitor and coordinate Knowledge Base Article updates.
  • Process invoices and work with vendors and internal department to answer inquiries and solution escalations.
  • Assist with annual enrollment and year-end processes, including 1095 process.
  • Run and provide reports, as well as perform audits as needed.
  • Assist with compiling data for survey completion.
Key Requirements and Technology Experience:
  • Key Skills: GMP, Manufacturing, Pharma.
  • 5+ years of benefits administration experience.
  • 2+ years of senior benefits administration experience.
  • Experience managing third-party vendors.
  • Subject Matter Expert level knowledge of benefit plans, ACA, HIPAA, COBRA, and ERISA required.
  • Working knowledge of FMLA, 401(k), Medicare, etc. preferred.
  • Experience with HRIS systems - Workday preferred.
  • Experience with various benefit administration systems.
  • Strong analytical and project management skills with attention to detail.
  • Demonstrated ability to thrive in a complex, fast-paced environment.
  • Highly collaborative, ability to use independent judgment, prioritize multiple projects, and adapt to change while meeting deadlines.
  • Professional certification preferred (PHR, SHRM-CP, CEBS).
  • Bilingual in Spanish and English preferred.

Our client is a leading Pharmaceutical Industry, and we are currently interviewing to fill this and other similar contract positions.


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