Benefits Administrator
3 days ago
We are seeking a highly skilled Benefits Specialist to join our team at Pyramid Consulting, Inc. This is a contract opportunity with long-term potential and is located in Tampa, FL.
Key Responsibilities:- Collaborate with Total Reward Analysts to understand process and compliance.
- Act as the primary point of contact for Tier 1 inquiries.
- Provide exceptional customer service and respond to Tier 2 ticket/cases.
- Partner with internal departments to ensure accurate benefit data/deductions.
- Respond to vendor and carrier inquiries.
- Monitor and coordinate Knowledge Base Article updates.
- Process invoices and work with vendors and internal department to answer inquiries and solution escalations.
- Assist with annual enrollment and year-end processes, including 1095 process.
- Run and provide reports, as well as perform audits as needed.
- Assist with compiling data for survey completion.
- Key Skills: GMP, Manufacturing, Pharma.
- 5+ years of benefits administration experience.
- 2+ years of senior benefits administration experience.
- Experience managing third-party vendors.
- Subject Matter Expert level knowledge of benefit plans, ACA, HIPAA, COBRA, and ERISA required.
- Working knowledge of FMLA, 401(k), Medicare, etc. preferred.
- Experience with HRIS systems - Workday preferred.
- Experience with various benefit administration systems.
- Strong analytical and project management skills with attention to detail.
- Demonstrated ability to thrive in a complex, fast-paced environment.
- Highly collaborative, ability to use independent judgment, prioritize multiple projects, and adapt to change while meeting deadlines.
- Professional certification preferred (PHR, SHRM-CP, CEBS).
- Bilingual in Spanish and English preferred.
Our client is a leading Pharmaceutical Industry, and we are currently interviewing to fill this and other similar contract positions.
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