Commercial Kitchen Equipment Specialist

2 weeks ago


Norwood, Massachusetts, United States Joe Warren & Sons Co., Inc. Full time

Kitchen Equipment Technician

Joe Warren & Sons Company Inc. (JWS), a prominent provider of commercial refrigeration and culinary equipment services across New England, is looking to expand its team with a dedicated Kitchen Equipment Technician. Established in 1991, JWS is a family-owned business based in Norwood, MA, known for its exceptional growth fueled by strong customer loyalty and a commitment to quality service.

Key Responsibilities:

  • Perform maintenance, servicing, and installation of commercial cooking and food preparation equipment.
  • Complete service assignments accurately and in a timely manner.
  • Collaborate with the Parts Department to identify and recommend necessary parts.
  • Maintain an organized service vehicle, ensuring accurate inventory of tools and parts.
  • Engage with manufacturers to assist in diagnosing equipment issues.
  • Analyze equipment problems, gather relevant data, and determine the necessary work to be performed.
  • Deliver exceptional service to customers, effectively communicating the required services.
  • Promote additional services offered by JWS to clients.

Qualifications:

  • High School diploma or GED, along with a valid driver's license.
  • Ability to work independently or collaboratively within a team.
  • Demonstrate passion and empathy towards customers and colleagues.
  • Proficient in using hand tools for precise tasks.
  • Strong safety awareness and capability to navigate stairs and ladders.
  • Ability to follow through on tasks with minimal supervision.
  • Experience in gas, electric, plumbing, and/or steam systems.
  • A minimum of five years in commercial equipment repair or a related field.
  • Excellent organizational skills, with a self-motivated and team-oriented mindset.
  • Physical capabilities: frequent kneeling, bending, squatting, pushing, pulling, reaching, and occasionally lifting/carrying up to 70 lbs. Ability to work at heights and in various environmental conditions.
  • Experience working with mechanical parts, pressurized systems, and in potentially hazardous conditions.

Benefits:

  • Competitive compensation package with regular reviews and bonuses.
  • 401k plan with a 4% Safe Harbor Match.
  • Comprehensive health benefits including medical, dental (at no cost), vision, and HSA options.
  • Company vehicles fully equipped with necessary tools and equipment.
  • Flexible on-call schedule with opportunities for overtime and incentive pay.
  • Career advancement opportunities with paid training and tuition assistance.
  • Incentives for mentoring through our Experienced Training Program.
  • Life and disability insurance for added security.
  • Participation in a company-wide bonus program with quarterly payouts.
  • Nine company-funded holidays along with generous paid time off.
  • Extensive training and professional development opportunities.
  • Tuition reimbursement and personalized development plans for continuous growth.

At this time, we are not seeking agency assistance or third-party recruitment services. We are currently unable to sponsor work visas for this position. Applicants must be authorized to work in the U.S. without sponsorship.

Joe Warren & Sons Co., Inc. is committed to diversity and inclusivity, providing equal employment opportunities to all individuals regardless of age, color, disability, ethnicity, family status, gender, national origin, race, religion, sexual orientation, veteran status, or any other protected classification. Join us in fostering a diverse and inclusive work environment.

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