Team Lead
6 days ago
**About Us**
OC Hot Chicken dba Dave's Hot Chicken is a rapidly growing company that has implemented an in-demand franchise concept with hundreds of units in development.
**Job Summary**
The Shift Leader/Manager in Training (MIT) is a key role responsible for ensuring all restaurant activities are consistent with and supportive of the company's business plan. This position is responsible for supervising fellow coworkers, monitoring their performance, and delegating tasks appropriately.
Key Responsibilities
- Supervise and train team members to ensure they are performing their job responsibilities and meeting expectations.
- Monitor and maintain a clean and organized restaurant environment, including daily cleaning and sanitizing of kitchen utensils and high-touch areas.
- Ensure accurate and efficient service to guests, including greeting, taking orders, and serving food and beverages.
- Manage cash handling and balancing, including preparing cash deposits as assigned by management.
- Perform opening and closing duties, including setting up and breaking down equipment, and conducting inventory and supply checks.
- Communicate effectively with team members and management to resolve any interpersonal issues or concerns.
Requirements
- Current student or high school diploma/GED preferred.
- Must be at least 18 years old and fluent in English.
- Certified in all stations following the DHC Training Program.
- Flexibility to work nights, weekends, and holidays.
- Ability to stand for long periods of time and work in a fast-paced environment.
- Positive attitude and commitment to guest satisfaction.
Preferred Qualifications
- Previous experience in a restaurant or customer service role.
- Ability to lift 50-75 lbs. comfortably.
- Ability to work around heat and in close quarters.
What We Offer
OC Hot Chicken dba Dave's Hot Chicken offers a competitive hourly rate, plus tips, and opportunities for advancement and professional growth.
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