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Customer Support Specialist

2 months ago

Akron, Ohio, United States Bevan & Associates LPA, Inc. Full time
Job Overview

We are looking for a dedicated Customer Support Specialist to become a part of our dynamic team. In this role, you will be tasked with assessing potential clients, scheduling screening appointments, and addressing general inquiries.


Key Responsibilities:

  • Respond to client inquiries effectively
  • Provide detailed information regarding the firm's offerings
  • Maintain and update client records based on interactions
  • Build and sustain a comprehensive knowledge base of the firm's services

Required Qualifications:

  • Prior experience in customer service, sales, or related fields
  • Strong ability to establish rapport with clients
  • Proficient in prioritizing tasks and managing multiple responsibilities
  • Exhibit a positive and professional attitude
  • Exceptional written and verbal communication skills

About Us

Bevan & Associates has been a steadfast advocate for injured workers across Ohio and beyond for over four decades. We are committed to expanding our practice and are in search of enthusiastic, positive individuals to join our team.