Patient Registration Specialist

22 hours ago


Waterbury, Connecticut, United States Trinity Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Registration Specialist to join our team at Trinity Health. As a Patient Registration Specialist, you will play a critical role in ensuring the smooth and efficient registration process for our patients.

Key Responsibilities
  • Registration and Scheduling: Accurately complete the pre-registration process to reduce patient wait time, improve patient satisfaction, and promote an efficient arrival/check-in process.
  • Patient Communication: Greet patients, check them in, and complete the registration process if they are not pre-registered.
  • Phone and Record Management: Field incoming calls, keep accurate records of appointments, and respond to patient inquiries.
  • Financial Management: Collect, process, and reconcile patient liabilities.
  • Liaison and Support: Act as a liaison for patients with questions regarding appointments, procedures, clinical flow, and staff knowledge.
Requirements
  • Education: High School or equivalent.
  • Experience: One to three (1-3) years in a healthcare office environment.
  • Skills: Strong interpersonal, communication, and customer service skills, with medical terminology preferred.
Benefits
  • Full-time Employment: 40 hours per week, with shift differential applied.
  • Excellent Benefits: Starting day one, with a comprehensive benefits package.


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