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Guest Services Supervisor

2 months ago

Phoenix, Arizona, United States The Nash Full time
Position Overview

We are looking for a committed Guest Services Supervisor to oversee the daily operations of our vibrant jazz venue and bar.

The successful candidate will possess a background in managing front-of-house personnel, ensuring outstanding customer satisfaction, and fostering a welcoming entertainment atmosphere for our patrons.

Key Responsibilities:

  • Supervise front-of-house staff to ensure exceptional service delivery.
  • Maintain a positive and engaging environment for guests.
  • Implement training programs for staff to enhance service quality.
  • Address customer inquiries and resolve any issues promptly.

Qualifications:

  • Proven experience in a supervisory role within the hospitality or entertainment industry.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment while maintaining attention to detail.