Guest Experience Associate

2 weeks ago


Miami FL USA, United States Marriott Full time
Job Title: Guest Experience Associate

We are seeking a skilled Guest Experience Associate to join our team at The Ritz-Carlton Key Biscayne Miami. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences that exceed our high standards.

Key Responsibilities:
  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and share highlights of the local area with guests.
  • Ensure a safe work environment and maintain confidentiality at all times.
  • Protect company assets and uphold quality standards.
  • Represent The Ritz-Carlton brand with professionalism and integrity.
Requirements:
  • High school diploma or equivalent required.
  • No related work experience necessary.
  • No supervisory experience required.
  • None
About Us:

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. Our team is dedicated to delivering exceptional guest experiences and creating lifelong memories.

At The Ritz-Carlton, we pride ourselves on delivering excellence in the care and comfort of our guests. Our Gold Standards are the foundation of our brand and guide us in delivering exceptional service every day.

We offer a dynamic and supportive work environment where you can grow and develop your skills. Join our team and become part of a global brand leader in luxury hospitality.



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