Resort Operations Specialist

2 weeks ago


Overland Park, Kansas, United States Vail Resorts Full time
Job Overview

Craft Your Unique Adventure

Embrace the opportunity to work and thrive in a stunning mountain environment. Whether you are experiencing snow for the first time or have been skiing since childhood, this position allows you to explore your love for the outdoors while forming lasting relationships with colleagues and guests from diverse backgrounds.

With over 40 resorts across three continents, you can opt for a seasonal role or choose to build a long-term career. From your first day, you will benefit from competitive compensation, complimentary passes, free ski and snowboard lessons, a 40% discount on retail items, and the chance to develop through Epic Service - our premier training and development program, along with wellness benefits to support your journey.

Employee Advantages


• Ski and Mountain Benefits: Complimentary passes for staff, discounted lift tickets for friends and family, and free ski lessons.

• Additional employee discounts on lodging, dining, equipment, and transportation services.

• 401(k) Retirement Savings Plan.

• Employee Support Program.

• Comprehensive training and professional growth opportunities.

• Referral Incentive Program.

For further details, please review the Benefits Eligibility Summary.

Position Summary:

This role allows you to engage in various functions across multiple departments. As a Resort Operations Specialist, you will gain insights into ski resort management while enjoying a dynamic and engaging work environment. No prior experience is necessary.

Position Specifications:

  • Housing: Potentially Available
  • Expected Compensation: $21.36 per hour
  • Shift Type: Full-Time, including Weekends and Holidays
  • Skill Level: Entry-Level

Key Responsibilities:

  • Perform various roles including Lift Operations, Ticket Checking, Retail, Rental, Ticket & Product Sales, Restaurant Staff, Parking Attendant, and Base Area Operator.
  • Serve as a versatile resource for different projects and events.
  • Adhere to safety protocols and guidelines to ensure personal and team safety.
  • Commit to guest satisfaction and take responsibility for addressing guest inquiries and resolving issues.
  • Become knowledgeable about resort operations and services to assist guests effectively.
  • Other duties as assigned.

Job Requirements:

  • Willingness to work a flexible schedule, including weekends and holidays.
  • Availability to work 35 to 40+ hours per week (full-time).
  • Ability to stand outdoors in a mountain setting for extended periods.
  • Effective communication skills in English.
  • Capability to lift up to 50 pounds.

The anticipated pay range is $21.36 per hour. This range reflects our reasonable expectations for this position, with individual compensation determined by various factors.

Vail Resorts is an equal opportunity employer. Qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

Requisition ID: 502978
Job Code Function: Guest Services



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