Beauty Spa Specialist
2 weeks ago
Beauty Spa Specialist at Neilson Active Holidays
We are seeking a qualified Beauty Spa Specialist with an NVQ Level 3 qualification or equivalent to enhance our guests' experience at our luxurious Mediterranean resorts. This role is integral to providing an atmosphere of relaxation and indulgence, allowing guests to rejuvenate during their stay.
As a Spa Specialist, you will report directly to the Spa Manager and collaborate with the esteemed brand Temple Spa. Your responsibilities will include delivering exceptional treatments while also focusing on maximizing spa revenue, ensuring customer satisfaction, and surpassing financial objectives.
Working with Neilson is more than just employment; it’s a lifestyle choice. Experience the joy of working in a stunning beach resort where professional duties blend seamlessly with leisure activities.
We are looking for enthusiastic therapists who are available for the full season. While shorter availability may be considered, preference will be given to candidates who can commit to the entire season.
This position is ideal for friendly and energetic individuals who excel at building rapport with guests, ensuring that every moment spent at Neilson is memorable.
Key Responsibilities
- Promote spa treatments and retail products to enhance sales
- Manage the spa booking system efficiently
- Deliver high-quality spa treatments consistently
- Maintain comprehensive product knowledge
- Achieve performance targets set by management
- Ensure the spa environment is clean and well-presented
- Adhere to standard operating procedures and safety protocols
- Identify and communicate any operational challenges
- Propose innovative ideas for service improvement
- Gather and respond to guest feedback effectively
- Demonstrate extensive product knowledge
- Manage inventory levels responsibly
- Securely handle retail stock
- Utilize spa POS systems with accuracy
- Foster positive relationships with colleagues
- Complete assigned tasks as needed
Qualifications & Experience
- NVQ Level 3 in Beauty Therapy or equivalent
- Certification in Hot Stone and Gel manicure/pedicure
- Fluency in English is essential
- Basic computer proficiency
- Sales experience is advantageous
- Previous international work experience is a plus
Benefits of Working with Neilson
Choosing to work with Neilson offers numerous benefits, including opportunities for personal and professional development, unforgettable experiences, and the chance to forge lasting friendships. Enjoy a competitive salary, shared accommodation, meals, travel provisions, training, and career advancement programs.
Employee Package Includes:
- Competitive salary
- Shared accommodation
- Meals provided
- Travel expenses covered
- Visa assistance for eligible candidates
- Access to training and development programs
- Opportunities for career progression
- Uniform provided
- Time off and holidays
- Discounts on family holidays
- Medical and dental insurance
- Opportunities for additional qualifications
- Access to resort equipment
*Note: Separate insurance arrangements may be required for non-UK residents, with details provided upon job offer.
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