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Mountain Resort Hospitality Leader

2 months ago

Overland Park, Kansas, United States SkiBound Full time

Position: Ski Resort Hotel Manager

As a Ski Resort Hotel Manager, you will oversee the operations of our vibrant club hotel located in the picturesque French Alps. With a rich history of providing exceptional ski experiences, our focus is on delivering outstanding service to school and youth groups.

Key Responsibilities:

  • Manage daily hotel operations across various departments including housekeeping, kitchen, activities, and guest services.
  • Ensure compliance with safety and service standards throughout the establishment.
  • Foster excellent guest relations by addressing and resolving any escalated complaints.
  • Collaborate closely with the Assistant Hotel Manager and Head Chef to maintain operational efficiency.
  • Conduct staff meetings and motivate team members to achieve high performance.
  • Implement training programs for staff development and growth.
  • Create and manage staff schedules in accordance with legal and company guidelines.
  • Work with HR teams to ensure adherence to company policies regarding payroll and employee welfare.
  • Coordinate with department heads to ensure accurate inventory management and budget compliance.
  • Drive revenue generation across all hotel services, including dining and après-ski activities.
  • Maintain high standards of health and safety throughout the hotel premises.
  • Participate in hands-on tasks as needed to support the team in daily operations.

Qualifications:

  • Demonstrated management experience in the hospitality sector.
  • Experience in the travel industry is advantageous.
  • Strong background in customer service.
  • Ability to thrive under pressure and manage a diverse workload.
  • Exceptional leadership skills with a focus on teamwork and results.
  • Flexible and proactive approach to support the team during peak times.
  • Confidence in liaising with various departments and senior management.

What We Offer:

  • Competitive seasonal salary, paid monthly in Euros.
  • Complimentary meals, even on days off.
  • Uniform provided.
  • Access to a local lift pass.
  • On-site accommodation available.

Additional Benefits:

  • Optional ski equipment rental.
  • Travel arrangements to and from the resort.
  • Insurance options available.

Career Development:

  • Role-specific training upon arrival.
  • Opportunities for career advancement and the possibility of returning for future seasons.
  • Further seasonal roles available with our affiliated brands.

We seek enthusiastic individuals who are committed to delivering exceptional service and fostering a collaborative work environment.