Clinical Specialist
4 weeks ago
About the Role:
The Clinical Specialist position at Boston Scientific requires a strong clinical aptitude to work in a team environment, supporting Territory Managers by covering Prosthetic Urology procedures in the Operating Room and Physician Clinics.
Your Responsibilities will include:
- Serving as a primary resource for clinical support in case coverage, basic troubleshooting, specialty product usage, and customer training.
- Attending cases in customer accounts and advising physicians on clinical attributes and techniques associated with our products.
- Educating customers on the merits and proper clinical usage of company products through presentations and demonstrations.
- Responding to customer needs and complaints regarding products and service by developing creative and feasible solutions.
- Ensuring timely collection and reporting of all required medical documentation pertaining to our procedural device operation.
- Fully supporting the Quality Policy by building quality into all aspects of the role and maintaining compliance to all quality requirements.
What we're looking for:
- A Bachelor's Degree or Nursing Degree.
- Outside sales experience preferred.
- Patient care experience preferred (medical technician, medical assistant, nurse, nurse assistant, physical or occupational therapist or assistant, assisted living care provider).
Attitude & Enthusiasm:
Must have a positive, "can do" attitude.
Communication:
Be able to communicate clearly and effectively.
Dependability/Perseverance:
Always willing to go the extra mile to complete projects on schedule.
Flexibility:
Can accept change and is flexible toward change, redirecting work and priorities to align with strategic corporate goals.
Judgment:
Be able to make sound judgments and escalate when in doubt.
Planning/Scheduling:
Handle multiple projects and priorities to meet required deadlines, planning ahead and foreseeing company needs.
Professionalism:
Adhere to a high level of professionalism by demonstrating ethical behavior.
Teamwork:
Work with others to contribute to the overall success of the company.
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