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Administrative Operations Supervisor

2 months ago

Des Moines, Iowa, United States Palmer Group Full time
Job Overview

Are you ready to leverage your expertise in legal support within a pivotal position at a distinguished law firm? Our client is in search of an Administrative Operations Supervisor to manage and enhance the firm's daily administrative functions and workflows. Ideal candidates will be adept at ensuring effective task distribution and prioritizing responsibilities while instituting robust administrative procedures.


Work Environment:
  • On-Site
  • Monday to Friday
  • 8:00 AM - 5:00 PM

Key Responsibilities:
  • Task Management: Distribute administrative duties among support personnel based on their competencies, availability, and workload.
  • Prioritization: Assess the urgency and significance of various assignments and organize them accordingly.
  • Process Optimization: Identify and rectify inefficiencies in administrative operations, collaborating with the HR director to devise strategies that enhance workflow and productivity.
  • Quality Assurance: Oversee the standard of work being executed and provide regular updates to the HR director.
  • Communication: Serve as the primary contact for administrative support staff regarding inquiries and requests related to coverage and workflow.
  • Team Coordination: Facilitate communication among team members to ensure collaboration on administrative tasks and projects.
  • Conflict Resolution: Collaborate with the HR director to address conflicts and areas of concern.
  • Employee Support: Assist employees with HR policies and procedures, contributing to a positive workplace atmosphere.
  • Onboarding & Training: Act as a liaison for new administrative hires, coordinating their initial training schedule and providing support to enhance their skills.
  • Backup Support: This role will also serve as a fully trained administrative assistant, offering coverage during staffing shortages or when additional projects arise.

Qualifications:
  • Minimum of 2 years of experience as a legal assistant or paralegal.
  • Strong administrative capabilities.
  • Experience in workload coordination or supervisory roles is preferred but not mandatory.
  • Exceptional verbal and written communication skills.
  • Outstanding organizational skills and meticulous attention to detail.
  • Excellent interpersonal abilities.
  • Capacity to adapt to shifting priorities and engage with diverse personalities.
  • Ability to maintain confidentiality and manage sensitive information.
  • Proficiency in MS Office Suite; prior experience with legal software is advantageous.
  • Paralegal or Legal Assistant certification is preferred but not essential.

Benefits:
  • Comprehensive dental, health, and vision insurance.
  • Paid Time Off (PTO).
  • 401K retirement plan.