Director of Customer Growth and Engagement
1 week ago
We're looking for a seasoned professional to fill the role of Director, Strategic Customer Success. As a key member of our team, you'll oversee the development and implementation of strategies to drive growth and engagement with our most important customers.
The ideal candidate will possess 10+ years of experience in SaaS with a strong track record of working with Fortune 500/Global 2000 companies. Additionally, they should have 5+ years of experience in a leadership role, specifically in customer success or a related field.
Your primary responsibility will be to lead a team of 6-8 Strategic CSMs who are focused on delivering exceptional customer experiences. This includes developing and executing plans to drive adoption, retention, expansion, and ROI measurement.
To achieve these goals, you'll work closely with cross-functional teams such as Sales, Marketing, Solutions Architecture, and Product to ensure alignment and effective solutions delivery.
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Customer Engagement Director
1 week ago
San Francisco, California, United States HeadSpin Full timeAbout UsWe are HeadSpin, a leading provider of mobile app testing and analytics solutions. We are seeking a Customer Engagement Director to join our team and lead our efforts in building and maintaining strong, long-term relationships with clients.Responsibilities:Develop and implement strategies to improve client satisfaction and engagement.Build and...
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Director of Customer Engagement
1 week ago
San Francisco, California, United States writer Full timeJob DescriptionWe are looking for a seasoned Director of Customer Engagement to join our team. As a key leader, you will be responsible for driving customer success, adoption, and retention across our strategic customer base. Your primary focus will be on delivering revenue growth targets while fostering a high-performing team culture.You will work closely...
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Territory Growth Manager
2 weeks ago
San Francisco, California, United States Canopy Growth Full timeWe are seeking a highly motivated and experienced Territory Marketing Manager to join our team in the U.S. market. As a key member of our marketing team, you will be responsible for developing and executing targeted marketing strategies that drive customer engagement and sales success.Main Responsibilities:Drive growth and customer engagement in the U.S....
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Director of Customer Success and Engagement
1 week ago
San Francisco, California, United States Figma Full timeWelcome to Figma, where passionate designers, engineers, and innovators come together to make design accessible to all. As a leading design tool company, we empower product teams to create better products through collaboration. We are seeking a seasoned professional to fill the position of Director of Customer Success and Engagement.About the Job:This is a...
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Senior Director of Customer Engagement
7 days ago
San Francisco, California, United States Braze Full timeTransforming Customer ExperiencesBraze is a pioneering customer engagement platform that empowers marketers to create lasting connections with consumers. As a Senior Director, Content Marketing, you will play a pivotal role in shaping our content strategy and elevating the customer experience.About the RoleDevelop and execute an ambitious content strategy...
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Growth and Engagement Director
5 days ago
San Francisco, California, United States Jobleads-US Full timeAbout the CompanySift is the AI-powered fraud platform securing digital trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per year, empower more than 700 customers to grow fearlessly.About the RoleThis position bridges the gap between product development and business...
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Strategic Customer Engagement Director
1 week ago
San Francisco, California, United States Amplitude Full timeWe're seeking an experienced Strategic Customer Engagement Director to join our team. In this role, you will develop and execute a territory and account plan for existing enterprise customers.Maintaining existing relationships and building and grow new opportunities focusing on assigned strategic enterprise accounts through prospecting and collaboration with...
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Director of Customer Growth
5 hours ago
San Francisco, California, United States Checkr Full timeAbout UsCheckr is a data-driven company that empowers safe and fair decisions. Our innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. With over 100,000 customers, we are committed to advancing our mission through innovative solutions.Job DescriptionThe Sr....
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Director of Customer Growth and Engagement
2 weeks ago
San Francisco, California, United States Tbwa ChiatDay Inc Full timeOur Approach: We approach challenges with a customer-centric mindset, focusing on understanding their needs and pain points. Our goal is to develop innovative solutions that drive business outcomes and create value for our customers. We're committed to delivering exceptional experiences that exceed expectations.About The Position: We're seeking a skilled...
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Customer Engagement Director
2 weeks ago
San Francisco, California, United States Munich Re Full timeWe are seeking a highly organized and proactive Customer Engagement Director - Cybersecurity to join our team. As a customer success manager, you will be responsible for building and maintaining relationships with clients, explaining technical cybersecurity concepts in a way that is understandable to non-technical clients.Responsibilities:Onboarding and...
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Customer Engagement Strategist
1 week ago
San Francisco, California, United States Braze Full timeAbout BrazeBraze is a leading customer engagement platform that empowers marketers to build lasting connections with consumers and brands they love. Our platform allows marketers to collect and take action on any amount of data from any source, enabling them to creatively engage with customers in real-time across channels.As a Lifecycle Marketing Lead at...
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Customer Engagement Strategist
1 week ago
San Francisco, California, United States Braze Full timeBraze is a leading customer engagement platform that empowers businesses to build lasting connections with their customers. As a Lifecycle Marketing Lead, you will play a crucial role in driving revenue growth by designing and optimizing impactful email programs. You will work closely with the Director of Lifecycle Marketing to brainstorm, create, and...
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Strategic Customer Engagement Director
2 weeks ago
San Jose, California, United States Nutanix Full timeNutanix is a leading company in the field of cloud computing and enterprise data management. We are seeking an experienced Strategic Customer Engagement Director to join our team.About the RoleThe Strategic Customer Engagement Director will be responsible for developing and executing strategies to engage with customers, build strong relationships, and drive...
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Growth & Engagement Manager
1 week ago
San Francisco, California, United States Descript Full timeAbout the JobAs a Product Marketing Director at Descript, you will play a pivotal role in driving business growth by developing and executing marketing strategies that bring our video content suite to new customers and help existing customers get the most out of their subscription.This role requires a deep understanding of product marketing, as well as...
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Director of Customer Engagement
1 week ago
San Francisco, California, United States Procore Technologies Full timeKey ResponsibilitiesThe Chief Digital Officer will be responsible for developing and executing a comprehensive digital marketing strategy that drives customer engagement and ultimately contributes to long-term revenue growth.This individual will collaborate closely with cross-functional teams, including integrated marketing, brand, communications, product...
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Creative Marketing Director
1 week ago
San Francisco, California, United States Jobleads-US Full timeWe're seeking a seasoned marketing professional to lead our lifecycle marketing efforts at Jobleads-US. As a Creative Marketing Director - Customer Engagement, you'll be responsible for designing end-to-end customer communication frameworks that drive growth and retention.You'll execute A/B testing methodologies to refine messaging and user pathways,...
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Director of Customer Engagement and Strategy
2 weeks ago
San Jose, California, United States Supermicro Full timeWe are committed to delivering exceptional service to our customers and striving for excellence in everything we do.To support this goal, we are seeking an experienced Director of Customer Engagement and Strategy to join our team. In this role, you will be responsible for leading the development and implementation of customer engagement and retention...
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Director of Client Engagement
2 weeks ago
South San Francisco, California, United States Hearst Television Inc Full timeWe are seeking a dynamic Director of Customer Success to lead our customer success team and drive business growth through strategic customer engagement.
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Head of Customer Engagement and Growth
2 weeks ago
San Francisco, California, United States Polly Full timeAbout Polly">Polly is transforming the mortgage industry with its innovative platform, which provides a modern, data-driven capital markets ecosystem. Our solution empowers banks, credit unions, and mortgage lenders to automate and optimize their secondary teams, enabling them to operate faster, smarter, and more profitably.">Key Responsibilities">The...
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Director of Global Engagement
2 weeks ago
San Francisco, California, United States Jobleads-US Full timeAs Director of Global Engagement, you'll play a critical role in shaping the customer experience and driving growth at Jobleads-US. This is a unique opportunity to join a dynamic team and contribute to the company's continued success.We're looking for a seasoned leader who can inspire and motivate their team to deliver exceptional customer service and drive...