Ticketing Operations Manager

4 weeks ago


Tampa, Florida, United States vivenu GmbH Full time
Revolutionize Ticketing with vivenu GmbH

At vivenu GmbH, we're on a mission to redefine ticketing for event organizers worldwide. Our platform empowers organizers to customize their ticketing solutions to meet their unique needs and strategic goals. As the Go-To-Market/Growth Operations Manager, you'll play a crucial role in our success.

Key Responsibilities:
  • Oversee the maintenance and optimization of our CRM system, ensuring accurate and up-to-date data entries.
  • Provide day-to-day operational and administrative support to our sales team.
  • Understand our sales organization structure and assign target companies according to our overall sales strategy and goals.
  • Identify areas for process improvement within sales and CRM operations and implement changes to enhance efficiency and effectiveness.
  • Work with other departments to align on company goals and strategies, facilitating the sharing of relevant information.
  • Conduct basic market analysis to support our sales team with relevant market insights and data.

Requirements:
  • Bachelor's or equivalent degree.
  • 1-2 years of Sales Operations experience.
  • Hands-on experience with CRM systems (preferably HubSpot).
  • Exceptional attention to detail, ensuring accuracy in all tasks and data management.
  • Proven ability to provide operational support and troubleshoot issues within sales processes.
  • Experience working with various departments to align on company goals and facilitate information sharing.

About vivenu GmbH:
We're a dynamic company that constantly evolves and presents new challenges. You'll take real responsibility, ownership of your projects and decisions from day one. Your ideas and efforts have a direct impact on our success. We support your personal development through coaching, mentoring, and workshops. Your well-being is our priority, so you can fully focus on your work. We live inclusion proactively, valuing diversity and welcoming all applications, regardless of gender, origin, sexual orientation, age, religion, or other individual characteristics.

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