Operations Manager
1 month ago
Unlimited Restoration, Inc. is seeking a highly skilled Operations Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our restoration services, ensuring that our customers receive exceptional service and that our business runs efficiently.
Key Responsibilities:
- Coordinate with department managers to ensure adequate staffing and resources
- Supervise and train operations personnel in company policies and procedures
- Handle customer complaints and resolve issues in a timely and professional manner
- Review estimates and job budgets for accuracy and compliance with company standards
- Oversee the maintenance of excellent customer satisfaction through open communication and timely project completion
Requirements:
- High school diploma and a minimum of three years of related experience
- Strong background in restoration and proven ability to lead and coach a team
- Proficient in using a laptop computer and industry software
- Solid experience in writing estimates in Xactimate
What We Offer:
- Company-paid group health insurance
- 401(k) plan
- Life insurance, short- and long-term disability coverage
- Company-paid holidays
- Paid Time Off (PTO)
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