Operations Manager

1 month ago


Tampa, Florida, United States All Hands and Hearts Smart Response, Inc. Full time
Job Title: Operations Manager

Job Summary:

We are seeking an experienced Operations Manager to join our team at All Hands and Hearts Smart Response, Inc. The successful candidate will be responsible for managing the operations team to deliver efficient and effective logistical support to our program teams.

Key Responsibilities:

  • Provide supportive leadership, management, and overall organizational planning to general operations of the program.
  • Manage the Operations Team to deliver an efficient and effective program, including base operation, financial management, volunteer coordination and engagement, base logistics, etc.
  • Support in recruiting, onboarding, and managing an effective staff team to meet the specific needs of the communities affected.
  • Support the Program Director and Recovery Manager in empowering staff to carry out their work effectively and efficiently.
  • Develop an overall budget for the program, including financial forecasting.
  • Reconcile operational and project budgets to meet approved overall program budgets.
  • Work with local partners and create collaboration between us and their organizations.
  • Responsible for ensuring appropriate communication, training, and rehearsal of contingency plans and organizing periodical risk assessments.
  • Communicate program performance and escalate issues to the Leadership Team on scheduled reporting calls and as needed.
  • Support training and skills development for staff and volunteers.
  • Ensure effective and constant communication and collaboration with other All Hands and Hearts departments, volunteers, and partners.

Requirements:

  • Education: Bachelor's degree or equivalent training and experience in a relevant field.
  • Related Experience: 1+ years of experience working in a disaster response context, preferably with All Hands and Hearts. 1+ years of experience in a role with project management responsibilities, including budget tracking and reporting.
  • Special Competencies/Certifications: Good written and oral communication skills and confident working with Google Workspace, particularly Google Docs and Google Sheets; and Microsoft Office. Applicants need to be well organized and have a flexible approach to managing multiple tasks and prioritizing them appropriately.

Working Conditions and Physical Demands:

  • Constantly works in outdoor adverse weather conditions.
  • Frequently moves items weighing up to 40 lbs on work site or on base.
  • Frequently operates construction equipment (table saws, impact drivers, drills, and more).
  • Frequently operates computer.
  • Frequently ascends/descends ladders and scaffolding.
  • Must be able to remain in a stationary position.
  • Frequent travel.
  • Living in communal environment.
  • High stress situations.

Compensation & Benefits:

  • Typical starting salary is $17.00 USD/hour, and up to $18.00 for highly qualified candidates who have previous experience in this role.
  • Room & board included.
  • Monthly R&R breaks.
  • Travel to and from program location.
  • Medical, vision, and dental insurance plans (US Employees).
  • Flex Spending Account (US Employees).
  • 401K with safe harbor match for U.S. staff (US Employees).

All Hands and Hearts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, Veteran status, age, or any other protected characteristic.


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