Restaurant Operations Manager

4 weeks ago


Glendale, California, United States El Pollo Loco Full time

Restaurant Operations Manager

El Pollo Loco is seeking a skilled Restaurant Operations Manager to lead our team to success. As a key member of our management team, you will be responsible for managing, coaching, and recognizing the performance of Assistant Managers, Shift Leaders, and Crew members to ensure efficient and effective restaurant operations. Your goal will be to create exceptional guest experiences, coordinate new product introductions, and ensure execution and compliance with all security, food safety, quality, and cleanliness standards. You will also be responsible for maintaining cost controls, meeting sales and profit goals, and administering all in-restaurant records and procedures. If you have a passion for leadership and a drive to succeed, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
• Manage and coach Assistant Managers, Shift Leaders, and Crew members to achieve operational excellence
• Create and implement strategies to improve guest satisfaction and loyalty
• Coordinate new product introductions and procedures in the restaurant
• Ensure execution and compliance with all security, food safety, quality, and cleanliness standards
• Maintain cost controls and meet sales and profit goals
• Administer all in-restaurant records and procedures

Requirements:
• 2+ years of management experience in a restaurant environment
• Excellent written and verbal communication skills
• Basic math and computer skills
• Strong interpersonal and conflict-resolution skills
• Ability to work in a fast-paced environment and make decisions quickly

What We Offer:
• Competitive salary and benefits package
• Opportunities for career advancement and professional growth
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance



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