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Window Measurement and Inspection Specialist

2 months ago

Orlando, Florida, United States Renewal by Andersen of Florida Full time

Our Mission:
"We aim to be the reliable partner in every homeowner's quest for a safer, more aesthetically pleasing, and energy-efficient living environment. With an unwavering dedication to quality, we seek to create a legacy of revitalized homes and satisfied families, intricately connected to our communities." *Renewal by Andersen is a Premier Window and Door Replacement Company – the Pinnacle Product in the Market. *We provide our clients with a distinctive service experience that is unparalleled. Given the premium nature of our product, our clients have elevated expectations that we must meet or surpass. Our objective is to delight our clients throughout the journey, and every team member should endeavor to deliver this level of service to our homeowners.
_- Discover more about us through this video

What We Provide:

  • An Award-Winning Work Environment - Recognized as one of the Top 10 Best Places to Work for three consecutive years by local business journals.
  • Paid Time Off & Six Paid Holidays
  • Comprehensive Health, Dental, Vision, & Life Insurance
  • Opportunities for Professional Development & Career Advancement
* *Monthly Vehicle Allowance & Fuel Card for Personal Vehicle, if Applicable** *Salary: $50,000 - $55,000 per year** *Schedule: Monday - Friday (Full Time) - Occasional Weekend Availability
  • Our Window Measurement and Inspection Specialists oversee subcontractor teams and manage the installation process from inception to completion. These specialists must excel in technical measurement and deliver exceptional service to ensure homeowner satisfaction and optimal resource allocation for the company.

Key Responsibilities:

  • Ensure homeowner satisfaction, as gauged through customer feedback, by training and mentoring team members on technical skills and customer service. Regularly visit homeowner job sites to evaluate existing and new processes.
  • Meet or exceed homeowner expectations regarding installation timelines by maintaining a skilled workforce to adapt to demand changes. Lead recruitment efforts as necessary to fulfill workforce needs.
  • Achieve or surpass planned profit margins and revenue targets by ensuring a capable workforce and utilizing outsourcing when appropriate.
  • Champion safety initiatives throughout the installation process to guarantee adherence to safe practices.
  • Precisely measure dimensions and establish installation procedures for windows and doors.
  • Ensure compliance with all regulatory standards and requirements affecting the installation process.
  • Supervise installation team members, including performance planning, fostering open communication, and addressing team inquiries and concerns.
  • Manage independent contractors (including contracts, selection, and training) to ensure adequate installation process capacity.
  • Collaborate directly with homeowners to resolve installation-related issues.
  • Directly oversee all team members involved in the installation processes.

Qualifications:
* *Fundamental Understanding of Installation Processes and Requirements** *Prior Customer Service Experience and Conflict Resolution Skills Required** *Previous Managerial/Leadership Experience is Preferred** *Experience in Window/Door Replacement is a Plus
  • Knowledge of relevant building codes and construction practices.
  • Prior experience in recruiting and managing independent contractors.
  • Basic computer skills and proficiency in MS Office suite.
  • Ability to work collaboratively and lead in a team setting.
  • Basic financial acumen. Previous P&L responsibility is beneficial but not mandatory.
  • Must possess a valid Driver's License and maintain a clean driving record.
  • Lead Certification and Notary Public designation is advantageous. Must be willing to undergo a criminal background check.
**Must be willing to undergo a pre-employment drug screening**
**Must have a valid driver's license and clean driving record**
**This Company Participates in E-Verify**
Our **Company Culture** is one that strives "to provide an exceptional employee experience that leads to delighted customers. We encourage our employees to achieve their personal and professional aspirations. Our ongoing success is the result of our **inclusive, collaborative, and positive environment**."

**Renewal by Andersen careers offer unmatched opportunities. Our employees embody our core values: integrity, alignment, achievement, balance, and commitment.**

If these values resonate with you, we welcome you to join our team. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


Job Type:
Full-time Pay: $50,000 - $55,000.

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • Monday to Friday

Education:
  • High school diploma or equivalent (Preferred)

Experience:
Window Installation: 1 year (Preferred)

  • Construction/Home Improvement: 2 years (Preferred)

  • Measure/Inspection: 1 year (Preferred)

Work Location:
In person