Maintenance Operations Manager

2 weeks ago

Charlotte, North Carolina, United States Willow Bridge Property Company Full time
Job Title: Maintenance Supervisor

Willow Bridge Property Company is seeking an experienced Maintenance Supervisor to oversee the management of maintenance operations for a multi-family residential community.

Responsibilities:
  • Plan, schedule, and supervise the maintenance staff in the performance of their daily activities, including maintenance, installation, and repairs, service requests, turns, cleaning of grounds and common areas.
  • Hire, train, and develop maintenance staff, ensuring company policies, procedures, and safety practices are applied.
  • Conduct regular safety inspections of the property, correct any unsafe practices or situations, and train all maintenance staff on safety practices, including correct handling of chemicals, supplies, and equipment.
  • Participate in various department or regional meetings and community events, lead safety and department meetings with staff members.
  • Coordinate with vendors and contractors for installation, maintenance, and repair work.
  • Maintain a budget for the department, ensuring all projects and scheduling fall within budgetary guidelines.
  • Prepare specifications for major planned projects, negotiate and/or solicit bids with contractors and vendors, inspect the work of vendors for quality and conformance to specifications and cost requirements.
  • Purchase/order maintenance supplies, materials, and appliances in an efficient and cost-effective manner, ensure inventory is appropriately stocked and maintained.
  • Ensure Service Requests are appropriately assigned and completed by the team within the required time frame.
  • Ensure Make-readies and other maintenance projects are completed accurately and timely according to WBPC's quality standards.
  • Maintain and update all assigned Service Requests using Yardi Mobile until assignment is completed and closed.
  • Ability to troubleshoot and train maintenance staff on various items related to specific trades, such as thermocouples, motors, boiler controls, fire alarms, plumbing valves, fixtures, water lines, alarms, locks, new and renovated construction, for the purpose of assessing item functioning and recommending repair or replacement.
  • Conduct regular safety inspections of the property, correct any unsafe practices or situations, and ensure all maintenance staff is trained on safety practices, including correct handling of chemicals, supplies, and equipment.
  • Must adhere to all company safety policies and ensure that all employees work in a safe and secure environment.
  • Must comply with all OSHA safety regulations, federal, state, and local applicable laws regarding health, safety, or environment, including WBPC's standard operating procedures and policies.
Qualifications:
  • Position requires a minimum of 5 years related maintenance experience, property management experience preferred.
  • Proven ability to supervise and lead a large team.
  • Advanced level of understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
  • Certifications required: HVAC and EPA.
  • CPO certification preferred.
  • Effective communication and interaction with management team, partners, subordinates, vendors, or residents, sufficient to exchange or convey information and to give and receive work direction.
  • Expert skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting, and small machinery repair.
  • Basic computer skills (able to operate mobile device, PC).
  • Ability to operate a motor vehicle (valid license required).
  • Must be available for regular on-call work assignments/emergency calls and work scheduled off-hours and emergency overtime as required.

Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision, and 401(k), and opportunities for career development and advancement.

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