Customer Service Specialist
6 days ago
About Staples
Staples is a leading provider of office supplies and services, dedicated to helping businesses and individuals succeed.
Job Summary
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with their needs, and promoting our products and services.
Key Responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Assist customers with their needs, including answering questions, making recommendations, and processing transactions.
- Promote our products and services, including office supplies, technology, and services.
- Work collaboratively with other team members to achieve sales goals and provide a positive customer experience.
- Perform various tasks, including cashiering, merchandising, and maintaining store appearance.
Requirements
- High school diploma or equivalent required.
- Ability to work a flexible schedule, including nights and weekends.
- Excellent communication and interpersonal skills.
- Basic computer skills and ability to learn new software.
- Ability to lift and move materials up to 50 pounds.
Preferred Qualifications
- Customer service or retail experience.
- Basic knowledge of office supplies and technology.
What We Offer
- Competitive hourly rate.
- Flexible scheduling and opportunities for advancement.
- Training and development opportunities.
- Discounts on office supplies and services.
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