Customer Service Specialist

6 days ago


Austin, Texas, United States Staples Full time

About Staples

Staples is a leading provider of office supplies and services, dedicated to helping businesses and individuals succeed.

Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with their needs, and promoting our products and services.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with their needs, including answering questions, making recommendations, and processing transactions.
  • Promote our products and services, including office supplies, technology, and services.
  • Work collaboratively with other team members to achieve sales goals and provide a positive customer experience.
  • Perform various tasks, including cashiering, merchandising, and maintaining store appearance.

Requirements

  • High school diploma or equivalent required.
  • Ability to work a flexible schedule, including nights and weekends.
  • Excellent communication and interpersonal skills.
  • Basic computer skills and ability to learn new software.
  • Ability to lift and move materials up to 50 pounds.

Preferred Qualifications

  • Customer service or retail experience.
  • Basic knowledge of office supplies and technology.

What We Offer

  • Competitive hourly rate.
  • Flexible scheduling and opportunities for advancement.
  • Training and development opportunities.
  • Discounts on office supplies and services.


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