Junior IT Support Specialist

1 week ago


Fairview Heights, Illinois, United States Hoyleton Youth and Family Services Full time
Job Overview

Are you eager to embark on a career in the ever-evolving field of Information Technology? Hoyleton Youth and Family Services invites you to consider a full-time position as a Junior IT Support Specialist. We provide a competitive salary along with a range of valuable benefits, including:

  • Comprehensive health, dental, vision, and life insurance
  • Health savings account (HSA)
  • Employer-sponsored short-term disability
  • 403(b) retirement plan with up to 5% company contribution
  • Employee assistance program
  • Generous paid time off (PTO), holidays, and parental leave
  • Employee appreciation events and annual retreats
  • Opportunities for continuing education

As part of our team, you will thrive in a supportive and collaborative environment, gaining hands-on experience and essential skills.


Key Responsibilities of the Junior IT Support Specialist

This is a full-time role where you will provide technical support to staff and clients regarding hardware and software issues. Your daily tasks will include:

  • Installing, configuring, and troubleshooting computer systems and software
  • Monitoring and assisting with cybersecurity protocols
  • Maintaining accurate documentation and records
  • Providing training and support to team members on computer systems
  • Researching and recommending solutions for technical challenges
  • Enhancing agency data systems

Qualifications for the Junior IT Support Specialist

  • Must be at least 21 years old
  • Pursuing a bachelor's degree in information technology, computer science, or a related discipline
  • Valid driver's license and proof of automobile insurance
  • High school diploma or equivalent
  • Familiarity with computer systems, software, and network security
  • Experience with hardware and software installation
  • Strong commitment to IT and cybersecurity excellence

About Our Organization

We are a faith-based organization rooted in the social justice principles of the United Church of Christ. Since our inception in 1895, we have become a leader in providing emotional and mental health services for youth and families. Our mission is to empower individuals of all ages to achieve the fullness of life intended for them.

Our dedicated professionals are motivated by the opportunity to make a positive impact in the lives of others. We offer competitive compensation, excellent benefits, and a positive workplace culture.


Next Steps

If you are interested in making a meaningful contribution and shaping the future of our organization, we encourage you to take the first step by applying through our streamlined application process.



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