Care Management Support Assistant

4 weeks ago


Orlando, Florida, United States CenterWell Primary Care Full time
About the Role

The Care Management Support Assistant plays a vital role in the administration of care management at CenterWell Senior Primary Care. This position contributes to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state. The Care Management Support Assistant provides non-clinical support to guide members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members.

Key Responsibilities

Provides non-clinical support to the assessment and evaluation of members' needs and requirements
Guides members/families toward and facilitates interaction with resources appropriate for the care and wellbeing of members
Performs varied activities and moderately complex administrative/operational/customer support assignments

Requirements

Less than 3 years of technical experience with Microsoft, Word, Excel, Outlook
Knowledge of Microsoft Word, Excel, and Outlook
Administration support experience in a healthcare industry
Familiarity with care and well-being resources
Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Associate's Degree
Microsoft Access proficiency

Work Environment

This role is considered patient-facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Benefits

CenterWell Senior Primary Care offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental, and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance, and many other opportunities.

About Us

CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more. Our unique care model focuses on personalized experiences, taking time to listen, learn, and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists, and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.

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