Care Management Support Assistant

4 weeks ago


Orlando, Florida, United States CenterWell Full time
About the Role

Join CenterWell Senior Primary Care as a Care Management Support Assistant in our West Orange Orlando location. As a key member of our care management team, you will play a vital role in supporting the administration of care management services. Your primary responsibility will be to provide non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness states.

Key Responsibilities:

  • Provide administrative support to the care management team, including data entry, record-keeping, and communication with members and healthcare providers.
  • Assist in the development and implementation of care plans, ensuring that they are tailored to meet the unique needs of each member.
  • Collaborate with the care management team to identify and address gaps in care, ensuring that members receive comprehensive and coordinated care.
  • Participate in quality improvement initiatives, contributing to the development and implementation of strategies to improve care management outcomes.

Requirements:

  • Less than 3 years of technical experience with Microsoft Office, including Word, Excel, and Outlook.
  • Knowledge of Microsoft Word, Excel, and Outlook.
  • Administration support experience in a healthcare industry.
  • Familiarity with care and well-being resources.
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Preferred Qualifications:

  • Associate's Degree.
  • Microsoft Access proficiency.

Benefits:

  • Competitive salary range: $34,500 - $47,400 per year.
  • Medical, dental, and vision benefits.
  • 401(k) retirement savings plan.
  • Time off, including paid holidays, personal holidays, volunteer time off, and parental leave.
  • Short-term and long-term disability insurance.
  • Life insurance.

About CenterWell Senior Primary Care:

CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more. Our unique care model focuses on personalized experiences, taking time to listen, learn, and address the factors that impact patient well-being.

About CenterWell:

CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth-largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional, and social wellness of our patients.



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