Care Management Support Assistant

4 weeks ago


Orlando, Florida, United States CenterWell Primary Care Full time
About the Role

We are seeking a highly skilled Care Management Support Assistant to join our team at CenterWell Senior Primary Care in West Orange, Orlando. As a Care Management Support Assistant, you will play a vital role in the administration of care management, providing non-clinical support to the assessment and evaluation of members' needs and requirements.

Key Responsibilities
  • Provide non-clinical support to the assessment and evaluation of members' needs and requirements.
  • Guide members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members.
  • Perform varied activities and moderately complex administrative/operational/customer support assignments.
  • Perform computations and work on semi-routine assignments.
  • Work within defined parameters to identify work expectations and quality standards, but have some latitude over prioritization/timing.
Requirements
  • Less than 3 years of technical experience with Microsoft, Word, Excel, and Outlook.
  • Knowledge of Microsoft Word, Excel, and Outlook.
  • Administration support experience in a healthcare industry.
  • Familiarity with care and well-being resources.
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Preferred Qualifications
  • Associate's Degree.
  • Microsoft Access proficiency.
About Us

CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more. Our unique care model focuses on personalized experiences, taking time to listen, learn, and address the factors that impact patient well-being.

We go beyond physical health by also addressing other factors that can impact a patient's well-being. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career.



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