Retail Operations Supervisor
2 weeks ago
At REEDS Jewelers, we take pride in our legacy as a family-owned business committed to excellence in quality products and exceptional customer service. As we continue to grow, we invite you to explore a rewarding career with us.
Position OverviewAs a Retail Operations Supervisor, you will play a crucial role in motivating and guiding our associates to deliver outstanding customer experiences. You will work closely with the Store Manager to oversee daily operations, ensuring the store meets its growth and profitability objectives.
Key Responsibilities- Inspire and lead the team to achieve the highest standards of customer service.
- Assist the Store Manager with operational tasks including scheduling, payroll management, and sales reporting.
- Coach team members on performance, reliability, and professionalism.
- Support recruitment, training, and motivation of new staff.
- Manage the store's repair department, ensuring organization and adherence to customer service standards.
- Collaborate with the corporate office on merchandise flow and asset protection initiatives.
The ideal candidate will possess:
- A High School Diploma or equivalent.
- Strong written and verbal communication skills.
- Proven ability to work effectively in a team environment.
- A minimum of one year of retail or customer service experience; management experience is preferred.
- Comfort with technology, including tablets and smartphones.
- Bilingual skills are a plus.
Our sales team enjoys a competitive hourly base pay along with monthly commission opportunities. REEDS Jewelers offers a comprehensive benefits package, including:
- Health, dental, life, and long-term disability insurance.
- 401(k) retirement plan.
- Employee merchandise discounts.
- Opportunities for career advancement.
We are proud to be an Equal Opportunity Employer, valuing diversity and inclusivity in our workforce. All employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, or veteran status.
Thank you for considering a career with REEDS Jewelers.
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