Culinary Operations Supervisor

2 weeks ago


Frederick, Maryland, United States Nothing Bundt Cakes Full time
Benefits:
  • Attractive salary
  • Employee discounts
  • Flexible working hours
  • Paid leave
  • Annual bonus
Position Overview:

The Bakery Operations Supervisor at Nothing Bundt Cakes oversees the team and daily functions, which encompass all elements of customer interaction, cake creation, brand presentation, and inventory management. The primary goal of this position is to enhance sales and profitability while ensuring the delivery of top-quality cakes, a friendly atmosphere, and exceptional service to our customers and team members. The Bakery Operations Supervisor embodies the core values of NbC and acts as a cultural ambassador, spreading joy within the bakery and the community while fostering the team's dedication to our customers and the NbC brand.

Key Responsibilities:

• Prioritizes customer satisfaction, exemplifies outstanding guest engagement, and cultivates a positive workplace culture.

• Recruits and selects talent while ensuring performance standards are met.

• Provides ongoing coaching and feedback to develop team skills and manage performance.

• Ensures daily pre-shift meetings and updates are conducted.

Operational Management:

• Guarantees all bakery operations comply with food safety regulations and NbC policies.

• Manages the opening and closing procedures of the bakery, including cash handling and bank deposits.

• Develops and communicates weekly sales targets, cake production schedules, and workforce management.

• Establishes inventory levels based on production needs and sales forecasts, monitoring stock during peak periods.

• Controls all variable expenses effectively.

Community Engagement:

• Leads community outreach initiatives to boost brand awareness and participate in local events.

Availability Requirements:
  • Must have a flexible schedule with availability from Monday to Sunday.
  • Must be willing to work during holidays.
Qualifications:
  • High school diploma or GED; further education is advantageous.
  • 1-3 years of leadership experience in managing teams and operations in retail, hospitality, or food service.
  • Proven track record in hiring and developing teams, fostering a superior service environment, and achieving financial goals.
  • Experience in setting productivity targets, managing inventory levels, and controlling costs.
  • Food safety training certification (or required to obtain within 30 days of employment).
  • Basic proficiency in Microsoft Word, Excel, and Outlook, with a willingness to learn new technologies.
Compensation: $20.00 per hour

Join Our Family:

At Nothing Bundt Cakes, we are dedicated to bringing joy to our customers and communities, making every celebration sweeter. Each bakery provides a warm and inviting work environment with team members who reflect this joyful brand and possess a Servant's Heart, the Spirit of a Champion, and the ability to forge Genuine Connections. With over 500 bakery locations across the U.S. and Canada, there are ample opportunities to become part of our family.

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