Social Services Director
1 week ago
Chinese Mutual Aid Association Inc is seeking a highly motivated and detail-oriented Social Services Director to join our team. As a key member of our organization, you will be responsible for overseeing the daily activities of our social services department and ensuring that our staff provide high-quality services to assist immigrants and low-income families in navigating various social services.
Key Responsibilities- Leadership and Supervision
- Supervise and support a team of social services staff to ensure they are providing excellent services to our clients.
- Evaluate the performance of staff and provide feedback to improve their skills and productivity.
- Program Development and Implementation
- Develop and implement specific annual departmental goals and objectives that align with the organization's mission and vision.
- Design and implement programs that meet the needs of our clients and community.
- Compliance and Reporting
- Ensure that all program activities are in compliance with service contract requirements and funding agency regulations.
- Submit accurate and timely program and financial reports to funding agencies.
- Needs Assessment and Evaluation
- Conduct regular needs assessments to evaluate the effectiveness of our programs and services.
- Make recommendations for program improvements based on assessment findings.
- Personnel Management
- Make personnel recommendations regarding staffing decisions, including hiring, promotions, and terminations.
- Administrative Tasks
- Compile monthly centralized metrics and Key Performance Indicators (KPI) reports.
- Attend monthly agency-wide Directors and Managers meetings for program implementations and updates.
- Proactively review and maintain program budget.
- Bachelor's Degree in Social Work, Public Administration, or a related field.
- At least two years of experience in program administration and development of social services.
- Bilingual (Chinese/English) skills preferred.
- Experience working with immigrant and refugee community/clientele and Asian culture preferred.
- Experience with Microsoft, Google Suite, and Salesforce.
- Excellent communication, organization, and writing skills required.
- This job operates in a clerical, office setting.
- The position requires reliable transportation or access to public transportation for travel.
This is a largely sedentary role; however, some filing is required.
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